If you are comfortable with trying out some basic troubleshooting yourself feel free to look at A T Ball Electrics guide to fixing your own electric gate automation     Sometimes when an electric gate automation malfunctions there is a fairly simple solution. If you follow the troubleshooting guides below you might be able to repair your gates yourself and avoid a call-out charge. Gate stuck closed or Gates stuck open If your electric automatic gate is not opening or closing on your remote control try the following.
   Try using another control to open the gates such as a keypad or intercom. If this works then try another remote control. If another remote control work then it is likely your remote control batteries are flat. If no remote controls work but you can open the gates using other controls then you have a problem with your remote control receiver.     Check that the power supply to the gate is on. If your automated gate was installed by A T Ball Electrics installers we would have explained where the electrical isolation was at time of installation. If you are unsure then check your electricity consumer unit (fuse box) and see if any of the switches are in the off position. Read the labels of any switches that are off and if they are for the electric gate switch it back on. If the trip switch returns to the off position again then you will need to ring Adrian and ask him to visit to repair your gate electrics. If the switch stays on then try your gate again.        If power to the gate was on try turning the power off, wait 30 seconds and turn it back on. This will reset any microprocessor controls for the gate.  

     If your gate has safety beams then check the safety beams are working. The most common cause of gates sticking open or closed is an obstruction to the infrared safety beams that shine across the gateway. Typically there are two pairs of safety beams, one just beyond the gates when they are closed and one just beyond the end of the gate when it is opened. Each safety beam box is one of a pair, a transmitter and a receiver on opposite sides of the road.  

 First check that there is nothing blocking the line of site between the pair of beams such as long grass. Check that there is no mud or dirt on the front face of each beam box. Also if the weather is dry you could have a look inside the lid of the sensor's. Turn off all gate power then open the cover with a small cross head screwdriver. Then giving them a wipe out with a damp cloth or clean dry paint brush and getting rid of insects and spiders webs then replace the cover. When you have cleaned all four (if you have four)safety beams switch the power back on.

You should hear a click and see a red light from 1 photocell when you put your hand in front of the photocell

This depends on type and modal as there are lots of different sorts of photocell

Gibidi photocells no light is good when you obstruct photocell a red light and click from 1 of the pair!

A constant red light is bad for Gibidi photocells!

open photocells and move them as they may have come un aligned when photocells

red light go's off all  should be good! 

underground safety loops and opening and closing loops

are harder to test but if you have a college help you with this you stand

by the control panel and get them to drive over the loop you should hear a

click from the control panel { if the loop detector is in there}

if there is no click the unit may need resetting this can be dun on most

modles by pressing the button marked reset

or it may have a timer connected to the underground loop

this may need correcting times or just advancing to on by

pressing the advance button   

if you have safety strips connected to your gates there are a few different types

one type has a cable inside a rubber strip

when pressed lightly you should hear a click at one end and when released

you should here just 1 click {if you here 2 clicks the cable may of come lose inside

if no clicks  the cable may of come louse inside or it is a different type of safety strip

this type is harder for you to test yourself 

 If none of the above resolves the problem then call Adrian to repair your electric gate automation. 

    The electronic gate control panels internal fuses may have blown. it is very important that you isolate the gate electrics before checking them. DO NOT PROCEDE IF YOU ARE UNSURE HOW TO SWITCH THE POWER OFF. After switching off the power to the gateway open up the control panel enclosure. Look on the main circuit board for the labelled fuses. Open each one in turn and look at the glass fuse inside. If the fuse has not blown you should be able to see a very fine silver wire inside it. If the fuse has blown there may be replacements in the control panel housing. Read the rating of the fuse on the silver cap and replace it with one of the same rating. It is very important you only use a fuse of exactly the same rating or you may damage your equipment. If you are at all unsure of the correct fuse to use or the fuse blows again after you have replaced it and switched power back on then call Adrian to come and repair your electric gate automation. 

   If none of the above helps then your gate 

will need professional 

 help and we recommend you give us a call at 

A T Ball Electrics